Data re-entered across systems
Spreadsheets emailed, copied, pasted, re-pasted. The same five fields, four times a day, in six different tools.
Mostly Harmless · Agentic Automation
Your business, minus the parts that shouldn't exist.
Somewhere in your workflow right now, a human being is copying data from one screen to another. We find that person, and we free them, using agentic AI, automation pipelines, and the occasional well-placed script.
Audit my processOr try the chat above ↑
The problem
Your business process is, statistically speaking, a disaster.
A significant portion of employee time in small and mid-sized businesses is consumed by tasks that are repetitive, manual, and readily automatable: data entry, file routing, approval chains, inter-system communication. Left unaddressed, these process gaps compound over time, increasing the cost of growth and limiting the capacity of teams to focus on higher-value work.
Studies show, and we have extrapolated generously from first principles, that the average small business employee spends 37% of their day on tasks that could be automated, 28% on tasks that exist only because someone automated the wrong thing in 2009, and the remaining 35% wondering why the printer is doing that again.
Handoffs that stall for days
Approvals waiting on someone to notice an email. Forms that needed a signature in 2019.
Knowledge trapped in one head
Processes that exist only because one person remembers them. Onboarding that lives in a Google Doc nobody can find.
What we do
Agentic AI, pipelines, and other marvels of the age.
“We examine your processes the way a very patient xenobiologist might examine an alien organism: with curiosity, without judgment, and with a growing suspicion that evolution took some very strange turns here.”
We begin each engagement with a thorough review of your existing workflows to identify automation opportunities and assess their business impact. Then we design and implement tailored solutions across these service areas:
- 01
Business process analysis
We map your workflows and locate the inefficiencies. They are never where you expect them. They are always everywhere.
- 02
AI agent deployment
Autonomous agents that read, reason, and act across your tools, data, and systems. Continuously. Without complaint.
- 03
Data pipelines
Information that moves itself from A to B to C without requiring a human to carry it in a manila folder.
- 04
Custom software development
Custom scripts, tools, and micro-applications for the things that are just specific enough to defy every existing solution.
- 05
System integrations
Connecting systems that were not designed to speak to each other, but which, with sufficient cleverness, can be made to at least exchange pleasantries.
How we work
The five mostly reliable laws of process improvement.
Five commitments that shape every engagement, from scoping through handoff.
01
Don't panic
Automation sounds large and frightening. We start small, ship fast, and demonstrate value before we ask you to believe anything on faith alone. Faith is for philosophers and people who still use fax machines.
02
Know where your data is
The first step to automating any process is understanding it. We will ask questions. Some of them will seem obvious. Some of them will cause uncomfortable silences. Both kinds are productive.
03
Automate the right things
Not everything should be automated. Human judgment, creative decisions, and the occasional awkward conversation should remain in human hands. We are here to free up time for those things, not to eliminate them.
04
Simple over clever
A pipeline that runs perfectly for three years and is understood by everyone is worth vastly more than an architectural marvel that requires a PhD to debug. We resist the temptation of unnecessary cleverness. Most of the time.
05
Iteration beats perfection
The perfect automated system is the one that exists. We build, test, learn, improve. Repeat until either the problem is solved or the universe ends, whichever comes first.
Who we work with
Small companies, individual operators, and anyone who has muttered "there has to be a better way."
Enterprise software vendors have built vast, gleaming cathedrals of automation for the Fortune 500. The rest of you have been handed a brochure and a phone number for their "SMB solutions team," which has an average hold time of forty-five minutes and a sense of your actual problems that can only be described as theoretical. We exist for the 12-person company whose onboarding process lives in someone's head — and the founder who knows the bottleneck but hasn't had six free hours in a row since 2022.
- 12-person companies
- Independent operators
- Operations leads
- Founders
- Anyone tired of fax machines
Let's talk
Audit my process.
The universe is vast and indifferent. Your invoice-processing workflow need not also be.
Tell us where the friction is. We'll come back with a concrete starting point, usually smaller than you expected, which is a feature, not a limitation.