Leads that don’t die
waiting on a callback.
Listings on six portals, leads in a CRM nobody updates, contracts held together by one very tired agent, and a property-management side that runs on email receipts. We keep the listings consistent, the leads alive, and the paperwork out of the agent’s evening.
(from 4 h)
per agent
across portals
The industry that runs on referrals, phone calls, and one unread email.
Real estate is a sales business on the front and a logistics business on the back. Listings expire, portals fall out of sync, buyers ghost agents, sellers change their minds on price, tenants send maintenance requests that nobody logs. The inefficiency is everywhere because the coordination is everywhere.
Leads that go cold in minutes
An inquiry at 9:04 p.m. that reaches the agent at 10:14 a.m. next morning has already read three other listings and booked another viewing.
Listings the portals disagree on
The price drop went live on Zillow, not on the portal. The photos updated on the MLS, not on the website. Someone has to “check everything” on Mondays.
Contracts held together by copy-paste
Offer letters, addenda, inspection reports, disclosures — moving between email, DocuSign, the broker’s folder, and the escrow officer’s desk.
Four modules between inquiry and keys.
The path a buyer walks — from an inquiry to a signed contract — coordinated so nobody has to remember what happened on Tuesday.
Listing Syndication & Sync
One source of truth — price, description, photos, status — syndicated to every portal, website, and partner feed within minutes. Changes propagate; discrepancies flag themselves.
- Listings synced across every portal in under 5 minutes
- Stale or mis-matched listings surfaced automatically
- Photo and description updates propagate without re-keying
Lead Capture & Qualification
Inquiries from every portal, the website, WhatsApp, and the phone — answered in under a minute, qualified against the agent’s buyer criteria, and routed to the right agent with the full conversation attached.
- Median lead response: 42 seconds, any hour
- Qualified leads attached with inquiry history
- Unresponsive leads nurtured automatically
Showings & Viewing Coordination
Showings scheduled across the agent’s calendar, the seller’s preferences, and the buyer’s availability — with confirmations, reminders, and access codes sent automatically. Reschedules handled without a phone tree.
- No-show rate cut by 42% vs. manual booking
- Automated reminders 24 h and 2 h before
- Post-showing feedback captured in-channel
Offers, Contracts & Transaction Docs
Offer letters, counter-offers, inspection reports, disclosures, and addenda routed, versioned, and tracked in one place. Every signer knows what’s pending; the escrow officer never asks “do you have the latest version?”
- Document chase cut by 68%
- Deadline-driven reminders with state-compliant templates
- Audit trail preserved for every version
Four modules that run after the keys are handed over.
Property management, maintenance, tenant ops, and portfolio analytics — the long tail of real estate, automated so the broker doesn’t become a call centre.
Tenant Screening & Lease Onboarding
Applications intake, credit checks, employment verification, reference calls, lease drafting, e-signature — the whole pipeline end-to-end. The property manager approves exceptions, not every step.
- Application-to-move-in cut from 14 to 4 days
- Screening evidence preserved per applicant
- Lease templates tuned per jurisdiction
Maintenance Requests & Vendor Dispatch
Tenants report issues via chat, photo, or voice. Triage happens immediately; urgent work is dispatched to the right vendor; recurring patterns surface the underlying issue instead of just the symptom.
- Triage-to-dispatch under 15 minutes for urgent cases
- Vendor SLAs and photos tracked per request
- Repeat issues flagged as building-level problems
Rent Collection & Arrears
Invoices, reminders, payment processing, late-fee handling, and arrears workflow — all running on policy, all tracked per tenant. The property manager sees only cases that need judgement.
- On-time collection rate up by 9 points
- Reminders in the tenant’s preferred channel
- Arrears workflow documented for compliance
Portfolio Analytics & Owner Reporting
Occupancy, NOI, maintenance spend, vacancy trend, renewals — refreshed continuously. Owner statements drafted automatically; anomalies flagged for the manager to explain.
- Owner statements sent on schedule, every month
- Anomalies flagged before the owner asks
- Benchmarks per asset class and region
Ask about your specific friction.
We’ll tell you which module applies to your stack and what a realistic first step looks like.
Tell us where the pipeline stalls.
We’ll come back with a concrete starting point — usually one workflow, one listing source, live within weeks.
hello@cueroinc.com